Orders
How far in advance do I need to place the order?
At least 48 hours before delivery. That is the time we need to prepare your cheese board or raclette with care. Do you need it sooner? Send us a WhatsApp message and we will see what we can do.
Is there a minimum order?
Not for cheese boards. For raclette, the minimum is 2 people.
Can I modify my order, the date, or the time slot?
Yes, up to 48 hours before delivery. Message us on WhatsApp and we will take care of it.
Are there deliveries on Christmas, New Year's Eve, and New Year's Day?
Yes, we deliver every day, including December 24th, 25th, and 31st, and January 1st. During the holidays, slots are limited: book your time slot as soon as possible.
Is there delivery throughout Ibiza?
Yes, all over the island, 7 days a week, and delivery is free for both cheese boards and raclette. Villa, apartment, or hotel: we come to you. We do not deliver to Formentera.
Can it be delivered to a boat in Ibiza?
Yes, we deliver to the dock. Please let us know the port or pier where you would like to pick up your order and we will coordinate the delivery with you.
We do not deliver to anchored boats.
What time will my order arrive?
When placing your order, you choose the day and time slot you prefer: 11:00-13:00, 16:00-18:00 or 18:00-20:00. We commit to delivering it within that window.
What goes on a cheese board?
A selection of artisanal French cheeses, accompanied by fresh fruit, nuts, jam, and crackers. We curate each board based on the product we receive to offer you every cheese at its peak.
View Cheese Platters
What sizes of cheese boards are available?
Three sizes: S for 2 to 3 people, M for 4 to 6 people, and L for 6 to 8 people. More guests? Combine several boards or write to us on WhatsApp.
Can I order a custom board or one with cured meats?
With pleasure. Tell us what you're in the mood for via WhatsApp and we'll suggest something.
Where does bread come from?
We work with Ibiza Bakehouse, an artisanal bakery on the island.
Your baguettes are fresh and baked right here in Ibiza.
You can add them to your board when placing your order.
What does the raclette include?
For €39 per person: a selection of raclette cheeses, cold cuts, potatoes, and pickles, delivered to your home ready to enjoy.
See raclette at home
Does it include the raclette machine?
The machine is rented separately for €30 and is added to your order.
We require an €80 deposit, taken as a card authorisation hold at the time of delivery, which is returned when we collect the machine the following day, depending on its condition.
How many people is the raclette for?
From 2 to 16 people, directly on the website. For larger groups, write to us via WhatsApp.
Do the products contain allergens?
Yes. Our cheese boards and raclette may contain milk, tree nuts, gluten, soy, sesame, and sulphites. You will find the list on each product page. If you have any allergies or intolerances, please write to us before placing your order.
Are the cheeses made with raw milk?
Yes, almost all of our cheeses are made from raw milk, including the raclette. It is what gives them their character, and we do not offer a pasteurized alternative. If you are pregnant or have any questions, please write to us before placing your order.
How can I pay?
By credit card (Visa, Mastercard, American Express) or Shop Pay, directly on the website. Payment is 100% secure.
Can I cancel my order?
Yes, free of charge up to 48 hours before delivery. After that deadline, your fresh products will already have been selected and prepared, so we cannot refund the order.
Can I request an invoice?
Of course. Request it via WhatsApp or email and we will send it to you.
Any other questions?
Write to us on WhatsApp and we will respond to you personally.